Debt Collection Solutions (DCS) Ltd offers a full Debt Management Service from first reminder through to home visits. We have standard operating procedures, but can amend these to suit your business needs. Action can include customer correspondence, telephone calls, Enforcement Officer Visits and court action towards the application of a County Court Judgment and Bailiff Visits.
Sundry Debts or Miscellaneous Invoices are issued for a number of reasons and for a wide range of services. Where an invoice is issued to your customer it will either relate to a service they have requested or for a product/s that has been purchased. A Sundry Debt may also include costs incurred through legal proceedings.
By far the most important step in collecting debt is contact with each debtor by phone, text or letter. Our highly skilled team uses all methods of persuasion at their disposal to ensure maximum return for our clients whilst maintaining the ethical values of our company. Excuses are overcome and disputes resolved.
Where contact is not possible structured letters are sent to the debtor requesting immediate payment to avoid enforcement action. Up to 3 letters can be sent before consideration made to take a more hardened legal approach.
Where a more persistent approach is needed, the customer can be visited at home or work. If necessary, legal proceedings can be personally served to ensure maximum impact. This action would only be taken prior to your approval. A fee is chargeable at this stage.
Please contact us for more information
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